Shipping

All orders are carefully processed and packed within 1–2 business days.

Once dispatched, delivery typically takes 2–5 business days, depending on your location.

Tracking details are sent as soon as your order ships.

We use reliable courier partners to ensure your gift arrives safely and in perfect condition.

Returns & Exchanges

We stand behind the quality of every EVERA order.

If your item arrives damaged, faulty, or not as described, please contact us within 7 days of delivery. We’ll arrange a replacement or exchange at no additional cost.

For hygiene and gifting reasons:

• Items must be unused, ungifted, and in original packaging
  
• Change-of-mind returns are not accepted after gifting
  
• Custom message cards are non-refundable